then put the damaged product back into inventory to resell at a discounted price AS IS. I will swap out the damaged product and replace it with undamaged product. Today I'll walk you through how I processed an inventory refund from a customer due to the goods arriving damaged. Desktop, on the other hand, uses average cost. QuickBooks ®Online uses FIFO (First in First out) for inventory. I really had to stop and think of the best way to get my end result. How to swap damaged goods when handling inventory returns.īooking inventory returns in QuickBooks ® Online can be tricky.
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